Sales Support & Customer Support and Data Entry

Experienced in providing sales support by assisting customers with product inquiries, processing sales transactions, and maintaining accurate sales and inventory records. Skilled in preparing reports, handling customer follow-ups, and supporting the sales team to achieve targets. Known for strong communication, attention to detail, and delivering efficient and customer-focused service.

Accurate and efficient in encoding, updating, and maintaining records with strong attention to detail and minimal errors.

Experienced in providing administrative support by managing data entry, maintaining accurate records, handling payroll and timekeeping, and organizing files and documents. Skilled in email management, scheduling, and preparing reports to support daily business operations. Known for being detail-oriented, organized, and reliable in ensuring smooth and efficient workflow.

Skilled in maintaining accurate employee attendance records, monitoring daily time logs, and ensuring proper time-in and time-out documentation. Experienced in supporting payroll processing by verifying attendance data and resolving discrepancies. Known for attention to detail, accuracy, and consistency in handling sensitive records to ensure smooth and reliable administrative operations.

Strong verbal and written communication skills used in customer interaction, team coordination, and professional messaging.

Proficient in using computer applications for daily administrative tasks, including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive, Gmail). Experienced in data entry, file management, email communication, and online research. Comfortable using basic online tools and platforms to support administrative, sales, and customer service tasks efficiently.

Provided sales support by assisting customers throughout the buying process, handling inquiries, and ensuring accurate product information and records. Experienced in updating sales reports, monitoring inventory, and supporting daily sales operations. Recognized for being organized, proactive, and focused on delivering excellent customer service and smooth transaction flow.

Proficient in Word, Excel, PowerPoint, Google Docs, Sheets, Drive, and Gmail for documentation, reporting, and collaboration.

asic experience in using Shopify for product listing, updating product information, and managing store content. Familiar with handling product details such as descriptions, pricing, and inventory updates. Able to support simple store operations, assist with order tracking, and maintain organized product records to help ensure smooth e-commerce workflow.

While I have not worked in a dedicated Lead Generation role, my experience in sales and customer service has developed my research, communication, and customer engagement skills, which are highly transferable to lead generation tasks.

Quick learner who can easily adjust to new systems, tools, and tasks in different work environments.

Highly organized in managing files, schedules, records, and daily tasks to ensure smooth workflow and easy access to information.

Able to identify issues quickly and provide practical solutions, especially when handling customer concerns or operational tasks.

Able to prioritize tasks effectively and meet deadlines while managing multiple responsibilities in fast-paced environments.