With 6 years of proven experience in the BPO industry, bringing strong communication skills, expertise in data management, and adaptability in leveraging Artificial Intelligence tools for efficient workflows. Highly motivated and organized, I am eager to transition into a VA role where I can support clients in streamlining operations and boosting productivity. My background in multitasking, collaboration, and administrative support equips me to handle diverse remote tasks effectively. I am actively seeking opportunities to apply my skills in a Virtual Assistant position and contribute to client success through reliable and high-quality service.
Experience: 1 - 2 years
Experience Summary – Merchant Support (TaskUs, Online Food Delivery) Provided end‑to‑end support for merchants on online food delivery platforms, assisting with account setup, product listings, and menu updates. Handled technical troubleshooting and guided merchants in using e‑commerce tools to improve efficiency and customer satisfaction. Delivered timely solutions in a high‑volume environment, recognized for strong communication, problem‑solving, and attention to detail. Developed expertise in data entry, order management, and client support that can be applied to Virtual Assistant and remote customer service roles.
Experience: 2 - 5 years
Provided customer support for Amazon retail clients through phone, chat, and email, ensuring timely resolution of inquiries and account issues. Assisted customers with billing concerns, product troubleshooting, and order management while maintaining accurate documentation in CRM systems. Delivered high‑quality service in a fast‑paced environment, recognized for strong communication skills, problem‑solving ability, and attention to detail. Gained expertise in e‑commerce workflows, data entry, and client support that can be applied to Virtual Assistant and remote customer service roles.
Experience: 1 - 2 years
Client Support Specialist / Writer Company Name: Asia PeopleWorks 2024 - 2026 Used PowerPoint to help clients prepare reports and presentations, ensuring clarity and professional formatting.
Experience: Less than 6 months
Skills learned in BPO (like handling customer accounts or billing info, documentation) directly apply to VA tasks such as managing databases, updating websites, or tracking orders.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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