Albert

Customer Service VA | 6 Years BPO Experience | Reliable Remote Support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.98/hour ($1,920.00/month)

High school diploma

Last Active

June 26th, 2026 (today)

Member Since

May 18th, 2026

Profile Description

With 6 years of proven experience in the BPO industry, bringing strong communication skills, expertise in data management, and adaptability in leveraging Artificial Intelligence tools for efficient workflows. Highly motivated and organized, I am eager to transition into a VA role where I can support clients in streamlining operations and boosting productivity. My background in multitasking, collaboration, and administrative support equips me to handle diverse remote tasks effectively. I am actively seeking opportunities to apply my skills in a Virtual Assistant position and contribute to client success through reliable and high-quality service.

Top Skills

Other Skills

Experience: 1 - 2 years

Experience Summary – Merchant Support (TaskUs, Online Food Delivery) Provided end‑to‑end support for merchants on online food delivery platforms, assisting with account setup, product listings, and menu updates. Handled technical troubleshooting and guided merchants in using e‑commerce tools to improve efficiency and customer satisfaction. Delivered timely solutions in a high‑volume environment, recognized for strong communication, problem‑solving, and attention to detail. Developed expertise in data entry, order management, and client support that can be applied to Virtual Assistant and remote customer service roles.

Experience: 2 - 5 years

Provided customer support for Amazon retail clients through phone, chat, and email, ensuring timely resolution of inquiries and account issues. Assisted customers with billing concerns, product troubleshooting, and order management while maintaining accurate documentation in CRM systems. Delivered high‑quality service in a fast‑paced environment, recognized for strong communication skills, problem‑solving ability, and attention to detail. Gained expertise in e‑commerce workflows, data entry, and client support that can be applied to Virtual Assistant and remote customer service roles.

Client Support Specialist / Writer Company Name: Asia PeopleWorks 2024 - 2026 Used PowerPoint to help clients prepare reports and presentations, ensuring clarity and professional formatting.

Experience: Less than 6 months

Skills learned in BPO (like handling customer accounts or billing info, documentation) directly apply to VA tasks such as managing databases, updating websites, or tracking orders.

Basic Information

Age
39
Gender
Male
Website
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Address
Bulacan
Tests Taken
DISC
Dominance: 34
Influence: 7
Steadiness: 37
Compliance: 32
Government ID
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