I have 13 years working experience in different verticals of BPO such as Customer Service & Support, Sales and Telemarketing, Chat Support and Virtual Assistance - in a full range of low-cost but high quality customer relationship management (CRM) solutions to various clients to the United States, Canada, United Kingdom and the Australian markets. I have my own service-expertise and exceptional talent dedicated to focus on a certain assigned task to be accomplished with a probability of 101% in results, such as Warm & Cold Calling, Lead Generation, Appointment Setting, Customer Support, Order Taking, Technical Support, Chat Support, Accounting, Senior Training manager, Operations Manager and any related jobs.
To make sure your standards will be met and exceeded, and to be rest assured you'll get satisfied with my service, I can dedicated myself in full range. And for your reference, Here are some of the campaigns I've handled and recently worked on: o US - Merchant Payment Switching (B2B - Outbound) for US - Customer Care and Support Services for Home Restoration Service (Inbound), for US -SEO, Mobile Apps and Website Selling (Credit Card Pulling B2B - Outbound) for US - Tel-Co Help/Ticketing Support & Sales/Order Taking and Order Processing for US - Ebay Customer Support for Sales/Ebay
To keep you updated with the progress results, I'm hands-on and punctual in sending analytic reports and real-time updates delivery - touching-base with you in a daily basis.
Please feel free to send me message to discussing more further this opportunity.
Thank you so much for taking time reading my Personal Message and I am looking forward hearing it from you.
I have 2 year experience in Quality Analyst and Trainer . My job as a Quality Analyst is to listen all calls and validate the sales submitted from the Sales Associate this kind of job is very challenging because you need to make sure that each call passed the Quality Parameters or Guidelines. I also worked as a Trainer for Online advertising or SEO Campaign. My main goal as a trainer is to make sure that my trainees will get to know the sales process and the skills how to convince customer and how to deliver the product to the customer.
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