Highly experienced and versatile Virtual Assistant with over 6 YEARS OF EXPERTISE in both PERSONAL & BUSINESS SUPPORT. Proficient in a wide range of administrative tasks, including research, calendar management,
EXPERIENCE:
Vacation Rental / Property Management Virtual Assistant
• With more than 1 year of experience in Airbnb, Hipcamp, and VRBO
• Managed listings, ensuring high guest satisfaction and maximizing bookings
• Effectively and promptly communicated with guests, managed timed passcodes, resolved issues, and responded to reviews
• Coordinated with the cleaning staff to maintain the property's upkeep
• Prepared a comprehensive guidebook to enhance guest experience
• Conducted thorough research to optimize property, including securing services such as cleaning and pest control
Personal Virtual Assistant
• Conducted extensive research, managed
• Facilitated online selling on various platforms like eBay, Craigslist, and
• Supported employers with budgeting, tax preparations, and organizational tasks related to their day jobs
• Maintained social media profiles on platforms such as
Business Virtual Assistant - Veterinary Clinic
• Collaborated with the veterinary clinic to enhance practice management and streamline processes
• Revamped website content, ensuring accurate information and improved user experience
• Refined appointment and walk-in protocols, resulting in increased efficiency and client satisfaction
• Assisted in staff recruitment, onboarding, and retention efforts, optimizing team dynamics
• Managed Google reviews
• Edited photos, and created engaging social media posts to boost online visibility and attract new clients
Lead Business Virtual Assistant/Manager - Amazon Business (FBA)
• Oversaw operations on Amazon Seller Central, providing customer service and managing product listings
• Conducted thorough product research for online arbitrage and wholesale strategies
• Recruited and managed new employees, prepared payroll, and assisted with bookkeeping and tax preparations
eBay Product Lister
• Listed products on eBay, optimizing titles, descriptions, and images for maximum visibility
• Conducted market research to determine competitive pricing strategies
EDUCATION & LEADERSHIP EXPERIENCE:
• Bachelor of Science in Biology, Majoring in Zoology at the University of the Philippines Los Baños
• Affiliated with an academic organization, holding leadership roles such as General Welfare (Logistics) Committee Head and Academic Committee Member
• First female president in the organization's 31-year history
• Organized and led activities like medical and surgical missions, quiz contests, lecture series
• Developed exceptional leadership, management, organizational, and interpersonal skills through these experiences
SKILLS & QUALITIES:
• Excellent computer literacy, including proficiency in MS Office, Google Apps, and various software applications
• Fast typing speed averaging 50 words per minute, ensuring efficient data entry and document preparation
• Strong adaptability to new software applications, quick learner, and adept problem solver
• Fluent in spoken and written English, with exceptional communication and comprehension skills
• Demonstrated ability to follow instructions with precision and meticulous attention to detail
• Time Management
• Attention to Detail
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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