Virtual Assistant - Website QA, HR & Operations Support

I have hands on experience managing recruitment coordination and HR administration tasks. I handle the hiring pipeline by screening video interviews for applicant skills and culture fit, onboarding new team members using the Connecteam app, and maintaining organized employee records. I am very thorough with compliance, carefully checking ID and paperwork validity while proactively chasing missing documents to keep the team fully compliant.

I have hands on experience providing customer care across both ecommerce and food service setups. I am highly attentive to details, capturing specific requests accurately while staying calm, positive, and organized under pressure during busy service hours.

I have over a year of hands on experience conducting daily manual QA checks on live websites. I focus heavily on testing the end to end checkout journey to find and report bugs in real time, ensuring a smooth shopping experience that prevents lost sales. I log all test cases, defects, and verifications clearly in TestRail. I also thoroughly verify fixes in staging environments before updates go live to prevent new errors from reaching customers.

I have over a year of hands on experience handling daily operations for Shopify storefronts. I build new products from scratch by writing clear titles and descriptions while organizing metafields for the storefront. I am comfortable editing themes directly to refresh banners, sections, and product pages. Additionally, Easy Product Add ons to set up product bundles and upsell deals

I have strong experience managing general administrative tasks and keeping daily business operations organized . My background includes maintaining accurate employee records, updating HR documentation, and inputting files carefully . I am highly skilled at managing calendars, filtering emails, and using tools like Microsoft Office and Google Workspace . I bring excellent time management and great attention to detail to ensure no task gets left behind .

I am a Virtual Assistant with a strong background in managing daily e-commerce operations and general administrative tasks. I handle inbox and calendar management, maintain organized digital files, and support team operations. I am highly skilled in Shopify store management, where I handle everything from listing products to managing backend apps. I bring excellent time management and a strong eye for detail to every project to keep businesses running smoothly.