Human Resource | Office Admin

Experienced in Human Resources and recruitment support with a background in sourcing, screening, and onboarding applicants for sea-based and corporate positions. Skilled in conducting initial interviews, verifying applicant documents, coordinating training and deployment requirements, and maintaining recruitment databases and records. Knowledgeable in applicant handling, recruitment administration, scheduling, and compliance processes while providing professional support throughout the hiring and onboarding cycle.

Experienced in technical and customer support within a streaming services environment, providing assistance through voice, email, and live chat channels. Skilled in troubleshooting account, billing, login, connectivity, and streaming issues across multiple devices including smart TVs, mobile devices, gaming consoles, and web browsers. Proficient in delivering step-by-step technical guidance, documenting customer interactions in CRM systems, and maintaining high standards of customer satisfaction, productivity, and service quality in fast-paced support operations.

Experienced in administrative and data processing functions with a strong background in documentation management, records maintenance, data encoding, scheduling coordination, and database administration across maritime, banking, recruitment, and customer service industries. Skilled in handling confidential information, updating and maintaining accurate records, preparing reports and documentation, coordinating operational processes, and ensuring compliance with company standards and regulatory requirements. Proficient in using CRM systems, HR databases, recruitment platforms, and office applications while demonstrating strong organizational, multitasking, and communication skills in fast-paced environments.