Customer service professional with almost 4 years of experience in the call center industry, handling customer concerns across e-commerce, telecom, and support accounts. I’m experienced in talking to customers through phone, chat, and
Experience: 6 months - 1 year
I have experience as an Amazon Customer Service Representative, where I handled customer inquiries, orders, and account concerns while ensuring fast and accurate resolutions. I was also recognized as a Top Performer for consistently delivering excellent service and maintaining strong performance metrics.
Experience: 6 months - 1 year
I have experience as a chat support representative, providing fast and accurate responses to customer inquiries while managing multiple conversations efficiently. I can type over 100+ words per minute and was recognized as a Top Performer for consistently delivering high-quality service and strong productivity.
Experience: 2 - 5 years
A dependable and high-performing customer service professional with nearly 4 years of call center experience. Known for handling customer concerns smoothly, staying calm under pressure, and consistently delivering great service. Recognized as a top agent for strong performance, efficiency, and customer satisfaction across different accounts.
Experience: 1 - 2 years
I also have experience in a pizza sales account, handling customer orders, upselling products, and ensuring accurate and timely delivery coordination. I was recognized as a Top Performer for consistently meeting sales targets and providing excellent customer service.
Experience: Less than 6 months
I also have experience handling hotel booking support, assisting customers with reservations, cancellations, modifications, and travel-related inquiries while ensuring a smooth booking experience.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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