Cymon

Customer Service Specialist | Voice Support Expert | Travel & Order Processing

45 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelor's degree

Last Active

June 28th, 2026 (today)

Member Since

May 6th, 2026

Profile Description

Hi! I’m a Customer Service Representative with over 2 years of experience handling voice support in fast-paced environments.

I worked with GigCX Marketplace for 2 years (2023–2025) on an order entry account, assisting customers with orders, payments, and general inquiries. This role strengthened my attention to detail and accuracy when handling customer information.

I also worked at Teleperformance for 10 months under a travel account supporting Hawaiian Airlines and Alaska Airlines, assisting customers with bookings, flight changes, and travel-related concerns. This experience developed my ability to communicate clearly, handle pressure, and resolve issues efficiently.

Although my background is focused on voice support, I am confident in transitioning to chat or email support due to my strong written English skills, fast typing, and ability to follow processes.

What I bring to the table:

* Strong English communication (voice)
* Detail-oriented and accurate
* Customer-focused mindset
* Experience in order processing and travel accounts
* Able to handle high-pressure situations professionally

I am looking for a long-term remote opportunity where I can contribute my skills and deliver excellent customer service.

Top Skills

Experience: 1 - 2 years

Experience: 2 - 5 years

I have solid experience in customer service gained from working in the BPO industry, including handling travel voice support at Teleperformance Philippines for airlines such as Hawaiian Airlines and during the Alaska Airlines transition. My role focused on assisting customers with bookings, changes, and resolving travel-related concerns in a professional and efficient manner while maintaining high customer satisfaction. I also worked in an Order Entry account at GigCX, where I managed customer orders, processed requests accurately, and ensured timely updates and resolution of issues. Through these roles, I developed strong communication skills, attention to detail, multitasking ability, and the capacity to handle customer concerns calmly and effectively in a fast-paced environment.

Experience: 1 - 2 years

Other Skills

Basic Information

Age
22
Gender
Male
Website
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Tests Taken
None
Government ID
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