Roshell

Customer Service Representative

45 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.25/hour ($818.18/month)

High school diploma

Last Active

June 25th, 2026 (yesterday)

Member Since

May 5th, 2026

Profile Description

I bring 3 years of multi-role BPO experience to the table, specializing in administrative support, sales, and technical troubleshooting. I am a fast learner who is comfortable with various CRM tools and remote communication platforms. My goal is to leverage my diverse skill set to provide reliable, high-quality support that allows your business to thrive. I am organized, communicative, and ready to hit the ground running.

Top Skills

Experience: 6 months - 1 year

Expertly navigated Salesforce and Zendesk to document customer history, ensuring that the next agent had a clear 'roadmap' to continue the resolution process.

Experience: 2 - 5 years

Drafted and managed over 50 daily email responses to enterprise clients, ensuring all technical jargon was simplified and the brand's professional tone was maintained

Experience: 2 - 5 years

Identified a customer's unspoken frustration with a recurring billing error by listening for tone and pauses, leading to a permanent account fix rather than a temporary credit.

Other Skills

Basic Information

Age
23
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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