Hi! I am Jasmira, a highly driven Customer Service and Sales Representative with a proven track record of handling high-volume global accounts and running successful independent e-commerce operations.
With over two years of solid corporate experience as a Customer Service Representative at Concentrix, I have mastered the art of managing multi-tiered workflows, active listening, and building natural rapport with North American clients. I am deeply comfortable handling high-volume inbound and outbound calls, resolving complex customer issues, and confidently hitting daily performance and quality metrics under tight timelines.
Beyond my corporate BPO experience, I am an entrepreneurial-minded professional who successfully manages my own online retail businesses (Clothing
I have a dedicated, distraction-free home office setup equipped with a high-speed fiber internet connection and reliable power/data backups, making me 100% equipped to deliver exceptional, autonomous work as a remote professional.
Experience: 2 - 5 years
High-volume phone handling, email management, clear verbal and written English communication, and objection handling.
Experience: 2 - 5 years
CRM data logging, document control, order fulfillment, and e-commerce store administration
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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