Shopify Executive & General Virtual Assistant

Erja Agri International Inc. develops solutions that help keep fruits fresh for longer, supporting farmers and businesses in maintaining product quality and reducing spoilage. As Production Manager, I am responsible for planning and organizing production schedules, deciding what products to produce, when to manufacture them, and in what quantities to meet demand. I oversee daily operations by coordinating workers, machine operators, and different teams to ensure a smooth and continuous workflow. I monitor processes, resolve issues as they arise, and make sure all products meet quality and safety standards. In addition to my core duties, I handle unexpected production challenges, adjust schedules when needed, and support different departments to keep operations running efficiently. I also assist in improving processes, guiding team members, and strengthening coordination across the production floor. Through these efforts, I have improved workflow, supported consistent and timely production, strengthened quality control practices, and helped build a more collaborative and effective team environment.

As an Executive Virtual Assistant at Carmen Corporation, I supported the leadership team by managing a wide range of administrative and organizational tasks to help ensure smooth daily operations and effective decision-making. I handled the executive’s inbox and calendar, organized complex schedules, and coordinated important meetings to make sure everything ran on time and without conflict. I also helped improve communication within the team by setting up simple systems that made collaboration easier and more efficient. In addition, I assisted in client coordination and ensured that all messages and requests were responded to promptly and professionally. I introduced basic tools to track tasks and progress, helping the team stay organized and meet deadlines more easily. I also supported the executive with urgent day-to-day needs and workflow improvements. Through my work, I improved communication, increased organization, and helped the executive focus more on high-priority business goals.

I worked as a General Virtual Assistant for a Lazada seller under Marisol T. Quinto, where I provided remote support to help manage daily e-commerce operations and ensure smooth store performance. I updated and organized product listings by managing product details, descriptions, and pricing to keep the online store accurate and up to date. I handled customer inquiries and messages in a timely and professional manner to support good customer service and buyer satisfaction. I also processed and tracked orders, coordinated with delivery services, and monitored shipment status to ensure proper order fulfillment, while maintaining updated inventory records for accurate stock levels. In addition, I supported basic administrative tasks such as data entry, file organization, and record keeping to improve workflow efficiency, and assisted with simple promotional tasks and store updates when needed. Through consistent support and attention to detail, I helped improve store accuracy, streamline operations, and contribute to a more efficient and well-managed online business.

I worked with a Shopify-based ecommerce business as a Virtual Assistant focused on product listing and customer service support. My responsibilities included uploading and organizing product listings, updating product information, checking product details for accuracy, and helping maintain a well-organized Shopify store. I also assisted with basic product management tasks to ensure listings were clear, accurate, and customer-friendly. In customer service, I handled customer inquiries and support requests using CRM tools, providing timely, professional, and helpful responses. I assisted customers with order concerns, tracking updates, product questions, and general support to help ensure a positive shopping experience. Through these responsibilities, I developed strong attention to detail, communication skills, and the ability to manage ecommerce support tasks efficiently in a fast-paced environment.

I worked in an organization where I supported daily office operations and helped keep tasks organized and running smoothly. I managed schedules, arranged meetings and appointments, and maintained calendars for staff and management to ensure proper planning and time management. I handled emails, phone calls, and general communication between teams and clients, helping maintain clear and professional coordination. I also prepared documents, reports, and organized files while performing data entry to keep records accurate and up to date. In addition to my main duties, I supported different teams when extra help was needed, assisted in organizing office activities, and handled urgent administrative tasks to keep operations on track. I also helped improve filing systems to make information easier to access. Through these efforts, I contributed to better organization, improved communication, and a more efficient and productive work environment.

At Maa Central Elementary School, a diverse and inclusive learning institution, I worked as a Special Education Assistant Teacher supporting students with different learning needs and disabilities. I assisted in developing and implementing individualized education plans (IEPs) together with teachers and support staff, using teaching strategies suited to each student’s abilities. I provided one-on-one support and helped facilitate group activities to improve students’ academic performance, attention, and social skills. I also supported classroom behavior management by helping handle challenging situations calmly and maintaining a positive and structured learning environment. In addition, I helped strengthen communication between parents and teachers to encourage better support for students at home and in school. I also assisted in organizing staff workshops focused on inclusive teaching strategies and effective ways to support diverse learners. Through my work, I contributed to a more supportive, organized, and encouraging classroom where students were motivated to learn, grow, and develop their full potential.