Customer Support | Virtual Assistant

Overview

Looking for any work (8 hours/day)

at $4.13/hour ($800.00/month)

Bachelor's degree

Last Active

July 21st, 2026 (yesterday)

Member Since

May 3rd, 2026

Profile Description

**Customer Support | Virtual Assistant | Appointment Setter | Cold Caller | Customer Success Specialist**

Hi! I'm Ana Marie, a dedicated and results-driven Virtual Assistant with over 6 years of experience supporting US and Australian businesses in customer service, appointment setting, lead generation, and administrative support.

I have successfully handled 400+ customer interactions daily through phone, email, and live chat while consistently maintaining a 95% customer satisfaction rating. My experience includes customer support, insurance lead qualification, travel booking, CRM management, data entry, inbox management, technical troubleshooting, and outbound calling.

Here's what I can help you with:
• Customer Support (Phone, Email & Live Chat)
• Virtual Assistance & Administrative Tasks
• Appointment Setting & Calendar Management
• Cold Calling & Lead Qualification
• Lead Generation & Lead Reactivation
• CRM Management (Zoho CRM, Convoso, ClickUp)
• Data Entry & Internet Research
• Email & Inbox Management
• Technical Support
• Customer Retention & Follow-ups

I'm comfortable working independently in remote environments and have experience using Google Workspace, Microsoft Office, Slack, Zoom, Microsoft Teams, Dialpad, Verizon One Talk, Canva, ChatGPT, Gemini, and other business tools. I'm also a fast learner and quickly adapt to new software and workflows.

Clients appreciate me because I'm dependable, organized, detail-oriented, and genuinely committed to delivering excellent customer experiences. I communicate professionally, solve problems efficiently, and always strive to exceed expectations.

I have a dedicated home office with reliable fiber internet, backup internet, backup power, and professional equipment, allowing me to work seamlessly across US, UK, and Australian time zones.

If you're looking for someone who can represent your business professionally, build strong customer relationships, and help your operations run smoothly, I'd love the opportunity to work with you.

Let's discuss how I can help your business grow!