Experienced E-Commerce Specialist with hands-on experience managing TikTok Shop, Shopee, and Lazada stores. Skilled in product listing optimization, SEO product titles, product research, inventory monitoring, order processing, and customer chat support. Knowledgeable in creating engaging product content, managing promotions and campaigns, and improving store performance to increase sales and customer satisfaction. Fast learner, detail-oriented, organized, and able to work independently in a fast-paced online selling environment.
Experience: 1 - 2 years
• Optimized product titles using trending and high-converting keywords for TikTok Shop, Shopee, and Lazada • Created engaging product descriptions to improve customer interest and conversion rates • Enhanced product images and main thumbnails for better click-through performance • Conducted competitor research to identify winning products and pricing strategies • Improved product SEO visibility through keyword optimization and category adjustments • Managed bulk product uploads and listing updates efficiently • Set up product variations, bundles, discounts, and promotional campaigns • Monitored product performance, sales trends, and customer engagement metrics • Assisted in increasing store visibility and sales through optimized listings and promotions • Experienced in handling beauty, skincare, fashion, and general merchandise product listings
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
• Conducted product research for TikTok Shop, Shopee, and Lazada to identify trending and high-demand products • Analyzed competitor stores, pricing, and best-selling items to improve product strategy • Researched viral products using TikTok trends, hashtags, and marketplace analytics
Experience: 1 - 2 years
Experience: 2 - 5 years
• Handled customer inquiries through TikTok Shop, Shopee, and Lazada chat support • Responded to customer questions regarding products, orders, shipping, and promotions • Assisted customers with order tracking, cancellations, returns, and refund concerns • Maintained fast response times and professional communication with customers • Resolved customer issues efficiently to improve satisfaction and store ratings • Provided product recommendations and upselling support when needed • Managed high volumes of chats while maintaining accuracy and quality service • Coordinated with logistics and order teams to resolve delivery concerns • Helped maintain positive customer relationships and repeat buyers • Experienced in handling beauty, skincare, fashion, and general merchandise customer support
Experience: 1 - 2 years
- Following client briefs and revisions - Customizing designs -Time management for design projects
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