Administrative Support VA

Customer technical support focuses on assisting users with resolving issues and ensuring smooth system performance. In my experience, I provided support by handling calls and emails, assisting with basic troubleshooting, and coordinating the scheduling of preventive maintenance for Jollibee Foods Corporation (JFC) stores. I ensured clear communication with branch contacts and used tools like Calendly to efficiently manage and confirm appointments, improving response time and overall customer satisfaction.

Marketing attracts potential clients, while appointment setting turns that interest into scheduled meetings. In my experience, I handled scheduling for preventive maintenance across Jollibee Foods Corporation (JFC) stores by calling and emailing branch contacts to coordinate available schedules and ensure timely service. Using Calendly further streamlines this process by allowing clients to book appointments easily, saving time and improving efficiency.