Jan

Shopify Admin and Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

November 29th, 2024 (14 days ago)

Member Since

July 14th, 2017

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info from the Philippines. I previously worked as a program manager for a call center here.
I am a highly motivated, versatile and well experienced individual looking for new opportunities to leverage my 10 years of experience focusing on customer service. I did customer service for online retailers from 3 on on line e-commerce stores doing chat, email/ticker or phone support.

I am knowledgeable I have a thorough and broad experience in handling or working with LiveChat, Magento (back end support access only), Zoho, Shopify, Soft Phone Dialers, Zendesk and other related CRM's. I have also a general idea on how US shipping works, international orders, and standard guidelines on returns and refunds policy.

I always make sure to meet what is always expected of me and go the extra mile on providing excellent customer service towards customers.

Basic Information

Age
36
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  119
DISC
Dominance: 45
Influence: 17
Steadiness: 30
Compliance: 9
English
C2(Advanced/Mastery)
Government ID
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