Customer Support Virtual Assistant with 3+ years of experience in high-volume service environments, managing
100+ daily customer interactions while maintaining strong satisfaction, repeat business, and service consistency.
Proven ability to resolve inquiries efficiently, build customer relationships, coordinate daily operations, and
perform effectively in fast-paced environments. Recognized as Partner of the Quarter twice for outstanding
performance and customer service excellence. Proficient in Google Workspace, Microsoft Office, Slack, Notion,
Trello, Asana, and AI tools like ChatGPT and Claude, with strong adaptability to remote systems and e-commerce
support environments.
Experience: Less than 6 months
Experience: 6 months - 1 year
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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