Customer Support Specialist | Technical Support | Sales & QA Analyst | 5+ Years

Overview

Looking for full-time work (9 hours/day)

at $3.82/hour ($828.00/month)

Associates degree

Last Active

June 20th, 2026 (4 days ago)

Member Since

April 29th, 2026

Profile Description

I am a results-driven professional with extensive experience in customer service, quality assurance, and manufacturing operations. With over five years in the BPO industry as a Customer Service Representative, I have developed strong communication skills, the ability to handle international clients, and a commitment to delivering excellent customer satisfaction.

As a Quality Analyst, I am experienced in monitoring calls, evaluating agent performance, and ensuring compliance with company standards and KPIs. I provide constructive feedback, coaching, and process improvements to enhance overall team performance and service quality.

In addition, my background in manufacturing has strengthened my attention to detail, discipline, and ability to work in fast-paced environments while maintaining high-quality standards and productivity.

I am adaptable, eager to learn, and committed to continuous improvement. I am looking for a long-term opportunity where I can contribute my skills, grow professionally, and add value to the organization.