Ellaine

Customer Support Representative

70 ID PROOF
Verified
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Overview

Looking for any work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelor's degree

Last Active

July 13th, 2026 (4 days ago)

Member Since

April 28th, 2026

Profile Description

Customer-focused professional with experience handling high-volume calls and delivering support via phone, email, and chat. Skilled in clear communication, managing inquiries efficiently, and maintaining accurate records. Known for a professional demeanor, strong attention to detail, and the ability to provide excellent service in fast-paced, client-facing environments.

Top Skills

Experience: 1 - 2 years

Handled 30-60+ inbound and outbound calls daily for international customer while maintaining clear and professional communication, and delivered support through phone, email, and live chat support. Efficiently resolved customer concerns while consistently meeting key performance metrics such as AHT, CSAT (90–95%), and first call resolution, and ensured all customer interactions were accurately documented in systems with strong attention to detail and data accuracy.

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Assisted in recruitment, including job posting, screening candidates, and interview coordination, as well as employee onboarding and offboarding. Managed HR records, databases, attendance, and timesheets, while supporting payroll and document preparation. Provided administrative support by handling emails, calendars, meetings, and training schedules, and coordinated with departments to ensure smooth workflow and communication.

Experience: 6 months - 1 year

Basic Information

Age
29
Gender
Female
Website
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Address
Marilao, Bulacan
Tests Taken
IQ
Score:  102
DISC
Dominance: 31%
Influence: 26%
Steadiness: 20%
Compliance: 17%
English
C2(Advanced/Mastery)
Government ID
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