Skype ID

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Bachelors degree

Last Active

September 10th, 2022 (605 days ago)

Member Since

July 13th, 2017

Profile Description

Hi! I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, I'm a Social Media Content Creator and Manager,  Graphics, and Video Editor. eCommerce Specialist, and Customer Support 

I specialized most in Social Media Branding, and Content Creation. Product Research via Online Arbitrage and Private Label, Instagram Specialist, Email Customer Support, Lead Generation 

Video and Graphics Editor for Social Media Branding and Content Creation.
- Edit videos using Adobe Premiere Pro or iMovie
- Color grade, add sound design, text graphics, music, overlay photos, and logo  
- Enhance photos using photoshop
- Edit and color grade image using Lightroom 
- Use Canva template for different social media posts or promotions and GIF
- Create works such as posters, product labels, flyers, brochures, magazines, newspapers, presentations, books, and ebooks using InDesign

Social Media Manager and Content Creation 
- Manages Youtube, Facebook, Instagram, TikTok, and other social media platforms 
- Create posts for promotions and ads and marketing purposes
- Video editing via Adobe Premiere Pro
- Photo editing via Adobe Photoshop and Illustrator
- Expert in Using Canva with or without using templates for content creation 


As an eCommerce Specialist 
- I specialized most in Product Listing, Keyword Research via Helium10, Listing Optimization, and Create SOP's using Sweet Process
- FBA inventory management and forecastingBulk product listing using a flat-file
- Submit cases for listing and inventory issues
- Respond to customer inquiries via buyer and seller messaging
- Manage listings on storefront and websites
- Answer customers inquiries via email or chat using Freshdesk
- Help customers in tracking the shipped items
- Manage return and refund requests
- Creating draft orders in ShopifyProduct listing on eBay manually, or using automated tools such as Hydra Lister, Auto DS, and DSM Tool.
- Using Zik Analytics for eBay title building and title optimization 

Online Arbitrage 
-I specialized most in Product Research via Online Arbitrage and Private Label
- Research profitable products manually or using an automated tool such as Helium10, Tactical Arbitrage 
- Analyze KPIs using Helium10, Keepa, Revseller, and Jungle Scout
- Source and communicate with suppliers on Alibaba Do extensive Market Research for a successful product launch and to come up with the best item possible Customer Support
- Email handling: screening email and making daily email reports
- Answering customer queries using Freshdesk or Gorgias
- Creating a report of tickets for the day 

I take communication with clients professionally and provide them updates regarding the project. I take deadlines professionally as I value and respect each person's time. I run my freelance business on my own and I run it full time. I believe there is one but a degree of commitment and that is total.