I specialize in electronic data management and EDI analysis, bringing over 7 years of experience in the healthcare sector. With a strong track record in enrollment and eligibility processing, I excel in validating 834 files and ensuring data accuracy through meticulous reconciliation. I have a keen eye for identifying discrepancies and resolving them promptly, working collaboratively with clients and cross-functional teams to implement corrective actions. My ability to manage high-volume workloads under tight deadlines sets me apart. I communicate complex issues clearly to both technical and non-technical stakeholders, ensuring everyone is aligned. If you're seeking an analytical professional who combines technical skills with a results-oriented mindset, I would love to discuss how I can support your data management needs.
Experience: 2 - 5 years
Customer-focused Healthcare Customer Service Representative with hands-on experience in benefits verification, prior authorization, and claims support. Proven ability to explain complex healthcare information clearly, resolve issues efficiently, and deliver empathetic service while maintaining accuracy and compliance in a fast-paced environment.
Experience: Less than 6 months
Guided and supported new hires through onboarding, product knowledge training, and call handling processes to ensure a smooth transition into operations. Provided ongoing performance coaching through real-time feedback, call evaluations, and structured coaching sessions to enhance communication skills, accuracy, and overall job performance.
Experience: 2 - 5 years
Highly analytical EDI Analyst with a strong background in managing end-to-end electronic data interchange processes within the healthcare industry. Skilled in data mapping, validation, and error resolution, with a focus on maintaining data integrity and system efficiency. Demonstrates advanced problem-solving abilities and a commitment to continuous process improvement and operational excellence.
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