Customer Service Representative | Social Media Assistant

Overview

Looking for any work (8 hours/day)

at $3.59/hour ($690.91/month)

Bachelor's degree

Last Active

July 1st, 2026 (10 days ago)

Member Since

April 26th, 2026

Profile Description

Hi! I’m Quiana Mae Lee, a customer-focused and reliable professional with experience in BPO customer service, virtual assistance, and social media support.

I worked as a Customer Service Representative at Bill Gosling Outsourcing Philippines, where I developed strong skills in handling customer inquiries, resolving concerns, documenting interactions, and maintaining professionalism in a fast-paced BPO environment. I also have experience as a Virtual/Social Media Assistant for a US-based organization, where I handle 60+ daily inquiries, manage online communication, and provide timely and professional responses.

I am skilled in customer support, email and chat assistance, social media communication, problem-solving, active listening, and administrative support. I am also familiar with tools such as Slack, Google Workspace, Zoom, Google Meet, Canva, CapCut, ChatGPT, and Grammarly.

I am detail-oriented, organized, calm under pressure, and comfortable working with international clients across different time zones. I have a reliable home office setup, stable fiber internet, backup connection, power backup, noise-cancelling headset, and HD webcam.

I am looking for a long-term opportunity where I can help businesses provide excellent customer service, manage communications efficiently, and support daily operations with professionalism and care.