I am a financial customer support specialist with experience in payment processing, dispute resolution, refunds, billing adjustments, and order tracking in a high-volume retail environment.
I have handled customer concerns related to credit card transactions, billing issues, and order management with accuracy and professionalism.
I am now transitioning into Ecommerce Virtual Assistance, where I can support Shopify-based online stores with customer service, order management, payment issues, and refunds.
I am detail-oriented, reliable, and able to work efficiently in fast-paced environments.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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