Jepreel

Customer Service Representative / Technical Support Analyst

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 26th, 2024 (6 days ago)

Member Since

July 12th, 2017

Profile Description

I have gained relevant work experience throughout my BPO career. I am a BPO Professional with extensive experience in contact centers. Over the last 3 years, I was involved in both Inbound and Outbound accounts, as well as Live chat and Email management offering different services, including Account Management,  Data Privacy, and Technical Concerns. With the Inbound and Outbound Accounts, I was assigned to a US Company that is in charge of Data Management Upgrade to see actual info the Live Chat Account, I was assigned to European Financial Services. And with the Email Management Account, I am in charge of a US-based retail account. I started as an Entry-level call center representative to a technical-level call center representative.

Top Skills

Customer Support » Sales Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Office and Administration » Email Management

Experience: Less than 6 months

Other Skills

Marketing » Social Media Management » Instagram marketing

Office and Administration » Data Entry

Marketing » Content Creation » Microblog Content Writing

Marketing » Social Media Management » Facebook marketing

Advertising » Facebook Ads

Real Estate » Appointment Setting

Customer Support » Email Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Marketing » Mobile Marketing

Marketing » LinkedIn Marketing

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Male
Website
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Address
Lucban, Quezon
Tests Taken
IQ
Score:  121
DISC
Dominance: 42
Influence: 20
Steadiness: 15
Compliance: 23
English
B2(Upper Intermediate)
Uploaded ID
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