Carl

Customer Support Specialist | Zendesk Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.49/hour ($1,056.00/month)

Not Specified

Last Active

June 27th, 2026 (yesterday)

Member Since

April 23rd, 2026

Profile Description

I support customers globally to handle their queries and resolve their concerns at a timely manner while providing top tier quality and customer experience. I have experience with Zendesk, Salesforce, SNow, and Lark. If you're looking for someone to help build your company's image through excellent customer service, you're looking at the right person.

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

I answer queries at a timely manner while providing top tier empathy and attention to detail.

Customer Support » Social Media Moderation

Experience: 6 months - 1 year

I review and moderate user-generated content across social media platforms, ensuring compliance with community guidelines and standards.

Other Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

I walk customers through troubleshooting steps via phone, chat, or email.

Customer Support » Sales Support » Account Retention

Experience: 6 months - 1 year

I communicate with customers to address concerns and prevent cancellations. I offer customized options such as discounts, upgrades, or alternative plans to retain accounts.

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Dasmariñas, Cavite

Tests Taken: IQ
Score: 129: DISC
Dominance: 22%
Influence: 20%
Steadiness: 30%
Compliance: 28%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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