Matthew

Data Annotation | Chat and Email Support | Business Owner | Social Media Manager

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

High school diploma

Last Active

June 6th, 2026 (2 days ago)

Member Since

April 22nd, 2026

Profile Description

Experienced and detail-oriented professional with a diverse background in data annotation, chat and email customer support, and business operations. Proven ability to manage and grow businesses while executing effective social media strategies, including Facebook Ads campaign planning, targeting, and optimization. Skilled in communication, problem-solving, and delivering high-quality results in fast-paced environments.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

I provided chat-based customer support for 7 months at Zip US, assisting customers with issues such as card declines, fraud and phishing concerns, order returns, and refund processing.

Office and Administration » AI Tools

Experience: Less than 6 months

Using AI nowadays is an advantage because it helps complete tasks quickly, saves time, and makes work easier to execute.

Other Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

Experienced in data entry, order processing, and maintaining accurate and organized records.

Office and Administration » Data analysis

Experience: 2 - 5 years

Most of my previous work taught me how to read and analyze data, and I developed this skill through experience. As you gain more experience, this skill continues to improve.

Office and Administration » Annotating

Experience: 1 - 2 years

Collaborated with Cruise Automation by performing data annotation tasks, including labeling and classifying objects in images and videos to support the development of autonomous (driverless) taxi systems.

Marketing » Social Media Management

Experience: 2 - 5 years

Co-manage a business with my spouse, overseeing daily operations and social media management. Responsible for handling customer chat support, processing invoices, managing paid advertising campaigns, and maintaining accurate order data entry.

Office and Administration » Time Management

Experience: 1 - 2 years

Strong time management skills with the ability to prioritize tasks and meet deadlines efficiently.

Advertising » Facebook Ads

Experience: Less than 6 months

While managing our business, I continuously upskill in Facebook Ads Manager by taking free courses and learning how to set up datasets, create campaign strategies, and target the right audiences.

Marketing » Audience Engagement

Experience: Less than 6 months

I am currently learning this aspect of marketing, which can be highly effective when fully developed and mastered.

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 93: DISC
Dominance: 34
Influence: 11
Steadiness: 18
Compliance: 37: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”