Patricia

Property Management Expert / Customer Support

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelor's degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

April 21st, 2026

Profile Description

Hi! I’m Patricia Ann Cabrera, a results-driven Virtual Assistant with over 2 years of experience in Property Management and Customer Service. I specialize in short-term rental (STR) operations, handling guest communication, booking management, calendar optimization, issue resolution, and coordinating cleanings and maintenance. I’m highly experienced with platforms like Airbnb, Vrbo, ---------- , Furnished Finder, and direct booking websites, as well as PMS tools such as Guesty, Lodgify, and Hostaway. I’ve also used Turno and Operto for turnover coordination and regularly work with Slack, WhatsApp, and Telegram for seamless team communication.

Before becoming a VA, I worked as a Customer Service Representative for T-Mobile business accounts, where I handled calls, processed payments, scheduled appointments, and resolved customer concerns efficiently. I also have experience as an English tutor, which strengthened my communication and interpersonal skills. I’m reliable, proactive, and adaptable. I can work long hours, manage multiple tasks, and continuously improve processes to deliver better results. I’m fully equipped to work remotely with a stable internet connection and backup, and I’m committed to helping your business grow and succeed.

Top Skills

As a Property Management Virtual Assistant, I have over 2 years of experience handling day-to-day short-term rental operations, including guest communication, booking and calendar management, and coordinating cleanings and maintenance. I’ve worked with platforms like Airbnb, Vrbo, and Booking.com, as well as PMS tools such as Hospitable, Lodgify, and Hostaway. I’m skilled at resolving issues quickly, maintaining smooth operations, and ensuring a positive guest experience while supporting property owners efficiently behind the scenes.

Experience: 1 - 2 years

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 1 - 2 years

I have 2 years of experience as a Customer Service Representative handling business accounts, where I managed inbound and outbound calls, processed payments, scheduled appointments, and resolved customer concerns efficiently. I developed strong communication, problem-solving, and multitasking skills while ensuring customer satisfaction and maintaining a high standard of service in a fast-paced environment.

Experience: 1 - 2 years

Basic Information

Age
25
Gender
Female
Website
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Address
Tarlac City, Tarlac
Tests Taken
IQ
Score:  112
DISC
Dominance: 37
Influence: 29
Steadiness: 27
Compliance: 7
English
C2(Advanced/Mastery)
Government ID
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