Hi! I’m Patricia Ann Cabrera, a results-driven Virtual Assistant with over 2 years of experience in Property Management and Customer Service. I specialize in short-term rental (STR) operations, handling guest communication, booking management, calendar optimization, issue resolution, and coordinating cleanings and maintenance. I’m highly experienced with platforms like Airbnb, Vrbo,
Before becoming a VA, I worked as a Customer Service Representative for T-Mobile business accounts, where I handled calls, processed payments, scheduled appointments, and resolved customer concerns efficiently. I also have experience as an English tutor, which strengthened my communication and interpersonal skills. I’m reliable, proactive, and adaptable. I can work long hours, manage multiple tasks, and continuously improve processes to deliver better results. I’m fully equipped to work remotely with a stable internet connection and backup, and I’m committed to helping your business grow and succeed.
Experience: 1 - 2 years
As a Property Management Virtual Assistant, I have over 2 years of experience handling day-to-day short-term rental operations, including guest communication, booking and calendar management, and coordinating cleanings and maintenance. I’ve worked with platforms like Airbnb, Vrbo, and Booking.com, as well as PMS tools such as Hospitable, Lodgify, and Hostaway. I’m skilled at resolving issues quickly, maintaining smooth operations, and ensuring a positive guest experience while supporting property owners efficiently behind the scenes.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
I have 2 years of experience as a Customer Service Representative handling business accounts, where I managed inbound and outbound calls, processed payments, scheduled appointments, and resolved customer concerns efficiently. I developed strong communication, problem-solving, and multitasking skills while ensuring customer satisfaction and maintaining a high standard of service in a fast-paced environment.
Experience: 1 - 2 years
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