I have 3 years data entry experience handling lease agreements and crash reports

Received customer emails with requests or inquiries and carefully reviewed them. Forwarded each request to the correct internal team for handling. Coordinated with teams to collect responses and ensured customers received accurate information. Shared responses securely with customers using a file transfer protocol. Kept records of communications organized for easy follow-ups and accountability. Focused on timely replies and clear communication to support customer satisfaction.

Email Support - I handled incoming email requests from both customers and sales, forwarding them to the right internal team and coordinating responses. Once the team provides a solution, I share it securely with the customer using a file transfer protocol, while keeping records organized for accountability and follow-ups. Power BI, Excel, Data Reporting, File Management & Communication - I access readily available sales territory data in Power BI to provide reports for individual representatives, ensuring they are accurate and organized before sharing. export them into spreadsheets and make minor edits such as renaming tabs and adjusting file names based on requester preferences. I ensure the reports are accurate, well-organized, and delivered on time to support sales teams in their decision-making.

Data Entry, Typing, Accuracy, PDF Reports, System Input - I scan through PDF reports provided by the company and accurately type the information into their system. My daily goal is to complete entries quickly while maintaining a high level of accuracy. I focus on being detail‑oriented, organized, and efficient to ensure the data is reliable and ready for use.