I am a former Desktop Support Engineer/Network Administrator with a solid foundation in IT technical operations with 10 years of experience. I have dUpgrade to see actual info to stop my work to pursue this online business as a freelancer. I like to help those people who need my technical expertise. I have a total of about two years of experience as a VA for two companies - the first was a UK-based company retailing products Upgrade to see actual info and the other a US-based company retailing products through Upgrade to see actual info. I am pleased to let you know that I would love to provide high-quality services that will fulfill the demands of my clients with satisfactory results.Previously, I am a Technical Assistant Manager in a SaaS company based on Vietnam and also a high-star rated in Appsumo. Handling general task together with the CEO. My main responsibilities are customer success, Website maintenance(WordPress), operation flow(Jira, Trello) and successfully deployed 1 giveaway SaaS app(Upgrade to see actual info)./////////////SAMPLES/////////////////////////// Upgrade to see actual info RESUME///////////////////////Upgrade to see actual info SITE - IN PROGRESS/////////////Upgrade to see actual info services are:- Web Development- CMS Wordpress Theme Development- Elementor- DIVI Builder- Beaver Builder- Thrive Architect- Wordpress Management - Shopify- Basic Offpage and Onpage SEO- Kajabi- Learndash- PaidMembershipPro- Hardware and Software support- DNS, DHCP, Active Directory.- Customer Support (phone, chat, and email )- Linux Administration (File Management, LAMP)- Cloud Set-up (AWS, Azure, Google Cloud)- Data Mining/ Data Collection- Web research- Virtual Assistant- eCommerce Product Entry- Email hosting- Data EntryPlatforms: Windows 7/8/10/2012 R2, Linux RedHat Based (CentOS/Fedora), Basic Debian Based Distro.Linux Skill: Package Management, Configuring Server (Web, Printer, FTP, LAMP, SAMBA), Administering Network, Process Flows:ServiceNow (SNOW), SD4, CMDB (Asset Management), ITIL processSoftware: VMware, Hyper-V, VirtualBox AntiVirus, PC Tools, Firewall Plus, SharePoint, Wireshark, MSSQL, SAPServices: Active Directory, Group Policy Object, SCCM 2012, OSI, DNS, TCP/IP, SMTP, FTP, HTTP, Cacti, MDM, Cloud, AWS, Microsoft Azure Freelance: HTML5, CSS3, Javascript, Vue.js, SEO, Photoshop, Adobe XD, Bootstrap, cPanel, hosting, website migration, Zapier, IFTTT, Integromat, Active Campaign, ConvertKit, Mailpoet, Mautic, It's important to me to build long term relationships with clients, so I'm primarily looking for long term projects. I am flexible with my working hours and am happy to work closely with any existing freelancers you work with. I always try to overcome client expectations and ensure they are 100% satisfied.
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