Virtual Assistant / CSR / Medical Biller | HIPAA Certified

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

July 10th, 2017

Profile Description

Welcome to my Profile!

Let me introduce myself to you. So, I live here in the Philippines, and my past work experiences are

Customer Service Representative (almost 3 years) (WFH/On-Site)
Company: SupportZebra
Responsibilities:
Handled inbound customer calls and resolved inquiries professionally.
Assisted customers with product and service-related concerns.
Processed account updates and maintained accurate customer records.
Performed upselling activities to increase customer satisfaction and revenue opportunities.
Maintained high standards of customer service and issue resolution.
Completed data entry tasks with accuracy and attention to detail.


Executive Assistant(Project Based)
Company: Origin Solar
Responsibilities:
Provided administrative and operational support to the company leadership.
Managed appointment scheduling and calendar coordination.
Conducted cold-calling activities to generate and qualify leads.
Coordinated email communications with clients and stakeholders.
Updated project progress and team activities using ---------- .
Maintained accurate business records and documentation.


Medical VA/Biller (1 year) (Remote)
at ZYX Virtual Solutions
Responsibilities:
Processed medical claims and managed patient billing records.
Verified insurance eligibility and benefits for patients.
Maintained patient demographic information and documentation.
Applied HIPAA compliance standards when handling sensitive patient information.
Reduced billing errors through detailed record verification and review.
Coordinate with healthcare providers to ensure accurate documentation


Quality Assurance (almost 3 years) (Remote)
at Scale AI
Responsibilities:
Reviewed and evaluated data annotation tasks for accuracy and
quality.
Corrected low-quality submissions to meet project standards.
Maintained productivity targets and quality metrics.
Performed detailed data entry and documentation tasks.
Collaborated with tea ---------- mbers to improve workflow efficiency.


I am a HIPAA-certified professional with experience in medical billing, executive assistance, quality assurance, and customer service. I have handled patient demographics, insurance verification, appointment setting, email coordination, and client updates.

I am highly organized, detail-oriented, and skilled at multitasking in fast-paced, remote work environments. I am comfortable using tools like Monday(dot)com, Slack, Teams, ---------- , AWS, NiceCXOne, Google Calendar, ChatGPT, Canva, and Microsoft Office to ensure smooth operations and effective communication.
With a Bachelor’s degree in Information Technology and over 5 years of combined work experience, I bring strong problem-solving skills, clear communication, and reliability to every task I undertake. My goal is to help businesses run more efficiently by providing accurate, professional, and dependable virtual support.


SKILLS:
Customer service and client support
Data entry and database management
Social media management and Email Management
Microsoft Office Suite
Google Workspace proficiency
Canva graphic design
Digitally literate/tech-savvy
Administrative support
Calendar and appointment scheduling
Insurance Verification



Tools:
Teams
Slack
Teams
----------
Canva
Monday(dot)com
ChatGPT
SLAR
MS Office
Microsoft Excel
Google Docs
Google Spreadsheet



Key Strengths & Qualifications:
HIPAA-Certified Medical Biller – Skilled in patient demographics, insurance verification, and accurate CPT/ICD-10 charge entries.
Customer Service Expertise – 2+ years of assisting clients, addressing concerns, and meeting weekly targets in a fast-paced environment.
Quality Assurance Experience – Proven ability to deliver high-quality outputs while consistently meeting productivity quotas.
Executive Assistance Skills – Appointment setting, cold-calling, email coordination, and project updates via Monday(dot)com and other platforms.
Technical Proficiency – Comfortable with tools such as Monday(dot)com, Slack, Teams, ---------- , AWS, NiceCxOne, Google Calendar, ChatGPT, Canva, and Microsoft Office.
Strong Communication & Organization – Excellent written and verbal communication, task prioritization, and attention to detail.
Remote-Ready & Adaptable – Able to manage multiple responsibilities efficiently while maintaining accuracy and professionalism.