With total of 10 years in IT Application Managed Services, 7 years of which directly responsible in supervising SAP Service Delivery Team in Manila for a 24/7 Support. As a result of excellent customer and vendor relationship ensuring quality service delivery, the team started with 3 full time employees (FTE) that grew to almost 30 FTEs, expanding the scope and delivery services. My bachelor degree in Computer Science and strong experience in providing quality service in a multicultural environment and collaboration with global team enable me to succeed in the role.
Experience: 2 - 5 years
Administer Social media account handling Specific Product, nationwide. Handle marketing by posting the product in the right group, which boost engagement and sales. Handling stocks, sales anddelivery for retail level and handles corporate level if needed.
Experience: 5 - 10 years
Using computer Aded Test Tool, running a copy of SAP training system that is needed for next week's training schedule. All system must be monitored closely to ensure all SAP system is ready to be used for simulation.
Experience: 5 - 10 years
Me and my team are tasked to give specific authorization to SAP users.
Experience: 5 - 10 years
As SAP Training Manager, I must ensure that high attrition rate in the country will not hinder the operation. With this, I personally initiate the applicants' interview. All those that are screened will also be trained personally by me.
Experience: 5 - 10 years
SAP HANA was launched way back 2013 and I was able to test the training Material before it will be officially published and used in SAP traning certification.
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