Reysa
Medical Records Management with Provider Follow-Up & Documentation Review
Verified
Overview
Looking for any work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelor's degree
Last Active
July 2nd, 2026 (9 days ago)
Member Since
April 18th, 2026
Profile Description
Results-driven Healthcare Customer Service Representative with over 4 years of BPO experience specializing in insurance support, patient coordination, and healthcare administrative operations. Demonstrated expertise in medical documentation, insurance verification, data management, and healthcare support processes while maintaining accuracy, compliance, and efficiency. Highly detail-oriented, adaptable, and committed to delivering reliable back-office support in fast-paced healthcare environments.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Provided chat support for nearly 3 years in a fast-paced BPO environment, assisting customers professionally while ensuring timely and accurate resolution of concerns. Also experienced in sending performance feedback and quality evaluations to agents as a Quality Auditor.
Office and Administration » Data Entry
Experience: 2 - 5 years
Performed data entry tasks for almost 4 years with strong attention to detail, accuracy, and efficiency while handling large volumes of information and maintaining organized records.
Office and Administration » Documentation
Experience: 2 - 5 years
Experienced in handling documentation as part of daily operations, including maintaining accurate records, updating client information, and ensuring proper documentation processes are followed.
Other Skills
Customer Support » Healthcare
Experience: 6 months - 1 year
Handled outbound calls for a healthcare insurance account for 8 months, coordinating with clients and healthcare facilities regarding insurance-related concerns and account verification.
Customer Support » Back Office Support
Experience: 2 - 5 years
Over 4 years of experience in back-office support, managing administrative tasks, documentation, data processing, and account-related workflows in a BPO setting.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Carcar City, Cebu
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 34%
- Influence: 15%
- Steadiness: 20%
- Compliance: 31%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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