Operations Manager |Digital MarketingStrategies | Executive Assistant

Over 10 years of experience optimizing business processes and managing large-scale remote operations. I successfully supervised a team of over 100 global remote employees and 20+ local staff, overseeing everything from performance tracking to payroll.

Expert in full-lifecycle project management for website development and SEO campaigns. Highly proficient in utilizing project management tools like ClickUp, Asana, and Trello to increase task visibility and ensure delivery timelines are met.

Served as an Executive Assistant to a CEO for nearly eight years, partnering closely on strategic planning and operational effectiveness. I provided high-level administrative support, including calendar management, internal communications, and digital file organization.

Managed full-lifecycle Google Ads campaigns, focusing on optimizing Return on Ad Spend (ROAS) and reducing Cost Per Acquisition (CPA) through A/B testing. Experienced in utilizing Google Ads Manager to drive results

Spearheaded comprehensive SEO roadmaps and utilized data-driven keyword research to execute successful campaigns. Proficient in industry-leading SEO tools including SEMrush, Ahrefs, and Google Search Console.

Proven success in developing and standardizing company-wide SOPs. This initiative significantly reduced operational errors and enhanced consistency across marketing and administrative functions.

Led high-level performance meetings to present SEO, PPC, and web development reports directly to clients. My proactive communication and reporting directly increased client retention and satisfaction.

Managed multi-country global payroll processing while ensuring strict compliance with local regulations. Supervised payroll and invoicing for over 100 employees. Conducted payroll reconciliation and journal entries for high-stakes financial environments.

Led the end-to-end development of high-converting websites utilizing WordPress and Elementor.

Directed project budgets, conducted variance analysis, and prepared monthly sales and expense reports to improve company profitability. Prepared budget versus actual analyses for executive management review.

Implemented rigorous QC protocols to ensure optimal user experience (UX), fast loading speeds, and mobile responsiveness for websites prior to launch. Previously conducted ISO 9001/14001 internal audits.

Executed data-driven marketing strategies and implemented project dashboards to measure marketing ROI. Highly proficient in analyzing data using Google Analytics (GA4)

Managed end-to-end remote hiring processes for diverse global roles, including job postings, resume screening, and interview coordination. Maintained digital personnel records and tracked performance metrics.