I'm a licensed dentist with 4+ years of clinical experience and 1+ year of virtual dental phone support. I bring a unique combination of clinical expertise and patient communication skills to every role, specializing in customer engagement and handling patient inquiries with accuracy and empathy. Experienced in using AI tools and CRM platforms, including ChatGPT, Claude, and GoHighLevel for efficient patient management and communication.
Experience: 1 - 2 years
1+ year of active experience handling inbound and outbound calls for dental patient acquisition, managing patient inquiries, scheduling appointments, and documenting calls accurately."
Experience: 1 - 2 years
Regularly schedules appointments for dental patients, coordinating between patients and practices via CRM and messaging platforms
Experience: 1 - 2 years
Near-native English proficiency developed through teaching English while completing the last couple years of dental school, and further strengthened through daily professional communication in a remote, English-speaking work environment
Experience: 1 - 2 years
Accurately documents patient call notes and inquiries in real time using GoHighLevel and AI tools to ensure clear and organized record-keeping
Experience: 1 - 2 years
Currently using GoHighLevel in my phone support role to track leads/patients, manage patient records, and ensure accurate follow-ups
Experience: 1 - 2 years
Actively using ChatGPT and Claude in my current role to organize patient notes, provide accurate information to patient inquiries, and draft professional responses for a better patient experience
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