Camille
Data Entry | Technical Support Agent| Customer Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.96/hour ($768.00/month)
Bachelors degree
Last Active
July 21st, 2026 (2 days ago)
Member Since
April 6th, 2026
Profile Description
Motivated and detail-oriented professional with experience in customer service, healthcare, financial, and construction accounts within the BPO industry. Skilled in communication, administrative support, problem-solving, and handling confidential information while delivering excellent customer service in fast-paced environments. Quick to learn new tools and systems, highly adaptable, organized, and eager to grow as a Virtual Assistant.
SKILLS
• Customer Service & Technical Support
•
• Administrative Assistance
• Data Entry & Documentation
• CRM & Account Management
• Healthcare, Financial & Construction Account Experience
• Handling PHI & Confidential Information
• Strong Communication Skills
• Time Management & Organization
• Multitasking & Problem-Solving
• Microsoft Office & Google Workspace
• Fast Learner & Adaptable
TOOLS HANDLED
• Arcus Air, PhilHealth Stash
• Knowledgeable With Microsoft Word, PowerPoint, Excel
• Google Apps, Zoom
• CRM – Salesforce
• Remote Desktop
• Stripe / BillTrust / NetSuite
• Avaya / TalkDesk / Amazon Connect / Slack
METRICS HANDLED
• Average Handle Time (AHT)
• First Call Resolution (FCR)
• Customer Satisfaction (CSAT).
• Adherence To Schedule – IEX
• Net Promoter Score (NPS)
• Quality Assurance & Analytics - Observe.Ai etc.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
• Provided customer support for a financial collections, healthcare, education, and construction accounts in a high-volume call center environment. • Assisted customers with account-related inquiries, payment concerns, balance discussions, and resolution options, while maintaining professionalism and empathy.
Customer Support » Technical Support
Experience: Less than 6 months
Skilled in troubleshooting technical issues, assisting customers with account and system concerns, and providing clear step-by-step solutions while maintaining excellent customer satisfaction. I am highly adaptable, detail-oriented, and capable of handling multiple tasks efficiently while delivering professional communication and support. Passionate about learning new technologies and committed to providing reliable and efficient service to clients and customers.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose del Monte, Bulacan
- Tests Taken
- IQ
- Score: 95
- DISC
- Dominance: 38
- Influence: 10
- Steadiness: 26
- Compliance: 26
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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