I bring over 10 years of professional experience in customer service and receiving deliveries, making me a strong, job-ready candidate for freight and logistic support roles. Three years managed high-volume customer inquiries across phone,
My background as a Customer Service Representative and Receiving Supervisor has equipped me with the communication, coordination, and organizational skills needed to succeed as a Freight Virtual Assistant. I am ready to support freight operations, contribute to team success, and grow within the logistics industry.
I recently completed Freight Course 101 training provides a solid foundation in the terminology, workflows, and coordination practices that drive modern freight operations and learned the basic tools such as:
Ascend TMS
Estes Express Line
Old Dominion Freight Line
Tforce Freight
Freight Class Calculator
If you're looking for a reliable, trained VA who is ready to hit the ground running, I'd love to hear from you.
Experience: 2 - 5 years
Strong customer service skills with the ability to communicate effectively, resolve customer concerns, and provide a positive customer experience in fast-paced environments.
Experience: 5 - 10 years
Experienced in handling large volumes of data while maintaining confidentiality, consistency, and attention to detail. Proficient in using Microsoft Excel, Google Sheets, and other digital tools to support administrative and logistics operations.
Experience: Less than 6 months
Organize and manage inboxes, respond to customer inquiries, prioritize communications, schedule appointments, maintain follow-ups, and ensure professional and timely correspondence.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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