BPO Supervisor | Freelance Recruiter | High-Volume Sales Hiring | VA | Performan

I have experience interviewing candidates for sales accounts, focusing on communication skills, sales aptitude, and goal-driven behavior. I conduct structured interviews and roleplays to assess their ability to handle objections and close sales, ensuring the right fit for the role.

I have over 7 years of leadership experience in managing teams, ensuring overall client satisfaction, and driving consistent performance. I have successfully led diverse teams in fast-paced environments, focusing on clear communication, accountability, and continuous improvement. My leadership approach centers on coaching and development, empowering team members to achieve their targets while maintaining high-quality service standards. Through effective performance management and problem-solving, I have consistently contributed to improved client relationships and business outcomes.