Pearl
Trainer & Quality Assurance Specialist | Healthcare Billing, Insurance Verificat
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.63/hour ($640.00/month)
Associates degree
Last Active
July 10th, 2026 (11 days ago)
Member Since
April 1st, 2026
Profile Description
Trainer and Quality Assurance Specialist with 7+ years of BPO experience in healthcare billing, insurance verification, and customer support. Skilled in agent coaching, call quality monitoring, AR management, and HIPAA compliant issue resolution. Proven ability to boost team performance, improve service quality, and deliver client satisfaction.
Versatile background across healthcare, retail, and sales with expertise in:
Healthcare Billing & Insurance Verification
Accounts Receivable (AR) Management
Customer & Patient Support
Call Quality Monitoring & Agent Coaching
Administrative Support & Documentation
Sales Strategy & Client Relations
Recognized as Top Agent (2024) and trained in leadership and trainer development programs. Highly adaptable, organized, and results driven in fast paced environments.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Professional Services » Medical Services » Medical Billing
Experience: 1 - 2 years
Other Skills
Office and Administration » Administrative Support
Experience: 1 - 2 years
Coaching » Training and Development
Experience: 1 - 2 years
Professional Services » Medical Services » Revenue Cycle Management
Experience: 1 - 2 years
Customer Support » Insurance » Insurance Verification
Experience: 6 months - 1 year
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Biñan, Laguna
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 35
- Influence: 19
- Steadiness: 28
- Compliance: 18
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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