Lloyd

Fraud, Lending, and Mortgage Operations Specialist

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Overview

Looking for full-time work (9 hours/day)

at $3.50/hour ($763.63/month)

High school diploma

Last Active

June 3rd, 2026 (3 days ago)

Member Since

March 31st, 2026

Profile Description

Experienced financial operations specialist with background in mortgage lending, fraud investigation, and dispute resolution. Skilled in customer qualification, loan processing support, and risk analysis for banking and fintech accounts. Handled high volume client interactions, ensured compliance with regulatory standards, and maintained accurate case documentation. Strong in identifying qualified leads, resolving disputes, and supporting end to end financial workflows in fast paced environments. Focused on accuracy, efficiency, and process improvement.

Top Skills

Marketing » CRM

Experience: 2 - 5 years

Used internal systems to manage customer data, case notes, and workflow tracking. Salesforce, Velocify, DialIQ

Customer Support » Email Support

Experience: 2 - 5 years

Handled financial customer support in banking and mortgage accounts with focus on email-based communication for disputes, fraud cases, and loan-related concerns. Managed case updates, follow-ups, and resolution tracking with accurate documentation. Ensured clear, professional responses while maintaining compliance with internal and regulatory standards. Worked on high volume cases requiring attention to detail, accuracy, and timely resolution.

Customer Support » Customer Service

Experience: 2 - 5 years

Handled high volume inbound and outbound calls for banking and mortgage accounts. Built trust and maintained strong client engagement.

Other Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

Maintained precise records for disputes, lending files, and compliance documentation.

Customer Support » Customer Service » Fraud detection

Experience: 1 - 2 years

Investigated credit card disputes and fraud cases. Reviewed transactions, identified risks, and ensured accurate resolution with proper documentation.

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address: Makati, Metro Manila

Tests Taken: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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