I place a high value on being able to provide excellent, pleasant service, and that is precisely what you will get if you employ me.
The main features of my services are dedication, professionalism, and a high standard of work ethics. I achieve results that lead to happy, repeated clients and long-lasting relationships because I am naturally detail-oriented, good at multitasking, and determined to surpass expectations.
With 9 years’ experience in assisting and resolving complex customer inquiries, including sales, tech support, retention, real estate, customer care. I have a great work ethic and constantly aim to exceed all standards. I would love to assist you in reducing stress, saving time, and growing your company.
The main strengths listed below also serve as excellent examples of traits:
• Order Fulfillment
• Customer Support
• Retention
• Sales
• Logistics/Shipping
• Data Entry
I am also very knowledgeable in Cleaning Services since I worked as a General Administrative Virtual Assistant.
• Respond to
• Schedule meetings.
• Book cleaning schedules using Jobber and Booking Koala and accommodations.
• Manage a contact list.
• Prepare customer spreadsheets and keep online records.
• Organize managers' calendars.
• Communicate with the Contractors
• Processing Payroll via Gig Wage
• Updating payroll sheet
I was able to manage a real estate experience like property management. I handled escalated managerial calls as I was once a part of the Management Team - a Client Services Advisor. I handled agents from India, USA, and representatives from Cebu, Bacolod and Davao, Philippines. I am also trained to attract potential customers by answering product and service questions and suggesting information about other products and services. I am very familiar with different types of appraisals, types of loans, scheduling appraisals, and follow ups.
I have also developed my skills in navigating certain tools:
• Shopify
• Zendesk
• CIGO Tracker
• Gorgias
• Microsoft Office (Excel, Word, PowerPoint)
• PDF Acrobat
• Google Drive/OneDrive/Dropbox
•Jobber
•Gig Wage
•Appraisal Scope
• Thumbtack
• Yelp
• Booking Koala
• Notion
• ASANA
• Ring Central
• Slack
• Quick Connect
• Processing Payroll
• Customer Service
• HubSpot
Ask if you need anything else! I'm always willing to pick up a new skill if I don't really know how to perform it.
If you don't see what you're looking for assistance with, let me know. Please get in touch with me, and I'll let you know if I'd be the best person to help you.
I'm looking forward to giving you more time to work in your creative zone.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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