Nomer
E-commerce & Customer Support VA | Sales & Admin Support | Online Store Experien
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.65/hour ($896.00/month)
Associates degree
Last Active
June 29th, 2026 (9 days ago)
Member Since
March 27th, 2026
Profile Description
I have over 8 years of experience in customer support and sales, working with international accounts and helping customers resolve issues efficiently while maintaining high satisfaction.
I also have hands-on experience managing a family-owned online business, where I handled customer inquiries, order coordination, and supported daily store operations. This gave me practical experience in e-commerce and working directly with customers in a business setting.
I completed a diploma in e-commerce and have recently enhanced my skills by completing an AI-powered Virtual Assistant training program in February 2026, focusing on modern tools, automation, and online business support.
I can help with:
• Customer support
• Order processing and tracking
• Product listing and basic store management
• Administrative tasks and data entry
• CRM and customer management
• Sales support and follow-ups
• Basic AI tools and automation support
I am reliable, detail-oriented, and comfortable working independently. I am now looking to support business owners as a Virtual Assistant, especially in customer service, admin, and e-commerce operations.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
I have extensive experience in technical support, assisting customers with troubleshooting, account-related concerns, and system issues. I have handled high-volume inquiries through phone, email, and chat, ensuring problems are resolved efficiently while maintaining a high level of customer satisfaction. I am comfortable diagnosing issues, guiding users step-by-step, and providing clear and professional communication.
Customer Support » Phone Support
Experience: 5 - 10 years
I have extensive experience in phone support, handling inbound and outbound calls to assist customers with inquiries, technical concerns, and account-related issues. I am comfortable communicating clearly, managing high call volumes, and maintaining professionalism while resolving customer concerns efficiently.
Office and Administration » Administrative Support
Experience: 1 - 2 years
I have experience supporting daily business operations through customer communication, order coordination, and administrative tasks. In my previous roles and while managing a family online business, I handled customer inquiries, organized information, and assisted with day-to-day operations to ensure smooth workflow.
Other Skills
Basic Information
- Age
- 46
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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