Results-driven Operations Professional and Certified QuickBooks Virtual Assistant with over a decade of international experience driving operational excellence, financial precision, and strategic relationship management. A BS Nursing graduate (Cebu Doctors' University, 2004), I uniquely blend clinical analytical skills with a proven track record in finance, business operations, and customer success.
Core Areas of Expertise:
Financial Systems & QuickBooks: 3.5 years of technical experience supporting QuickBooks Online (Plus, Advanced, Payroll, and Payments) for US/UK global markets. Expert in data accuracy, account troubleshooting, and remote bookkeeping workflows.
Healthcare & HMO Administration: Deep background as an HMO Liaison Officer, expertly navigating hospital networks, reviewing clinical charts, and managing intricate itemized billing audits.
International Business Operations: Proven history as an Operations and Store Manager abroad, handling cross-functional teams, real estate centers, logistics, and corporate client relations using tools like Salesforce and
Whether you need a precise financial reconciliations specialist, a clinical virtual assistant, or a process-driven operations manager, I bring structure, extreme attention to detail, and executive-level dedication to your remote team.
Experience: 5 - 10 years
Healthcare & Clinical Integration: Unique ability to combine a B.S. in Nursing with business expertise to navigate regulatory changes and communicate complex product value in the health sector. Responsible for approval and issuance of Letter of Authorizations, determines coverable and non coverable items and coverage. Act as coordinator between company, patient, hospitals/clinics and physicians. Conducts annual HMO Healthcare orientation in every company.
Experience: 5 - 10 years
Relationship & Stakeholder Management: Skilled at building and maintaining long-term partnerships with corporate clients, healthcare providers, and key accounts to ensure high service satisfaction. Orientation and reorientation. Point of contact. attends Monthly meetings for any issues (if any) and concerns.
Experience: Less than 6 months
Strategic Business Development & Sales: Expert in driving revenue through lead generation, market research, and high-level contract negotiations, with specific experience in the HMO and corporate sectors.
Experience: 5 - 10 years
Conducts clients HMO health benefits, process and common diseases (covered and non covered). Conducts training to staffs, team building-lead and company activities related to health and wellness program.
Experience: 5 - 10 years
Operational Leadership & Management: Proven ability to oversee staff, implement company policies, and optimize workflows to increase productivity and reduce waste across diverse industries.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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