Federico

General Virtual Assistant & Business Support

40 ID PROOF
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Overview

Looking for part-time work (2 hours/day)

at $9.92/hour ($480.00/month)

Bachelor's degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

March 23rd, 2026

Profile Description

Detail-oriented and highly adaptable Business Support professional with extensive experience in e-commerce operations, customer service, and administrative support. Skilled in managing end-to-end Shopify store operations, handling invoicing and financial processes through Xero, and utilizing CRM platforms such as GoHighLevel and Klaviyo to drive customer engagement and retention.

With a strong background in customer service and quality assurance, I bring a solutions-focused approach to every task, ensuring seamless customer experiences across multiple channels. I am proficient in tools like Gorgias for support management and Canva for creating engaging digital content, combining both operational efficiency and creative execution.

I have a proven ability to manage inventory, coordinate projects, and generate insightful reports to support business decisions. My experience working with global teams has strengthened my communication, problem-solving, and organizational skills.

Passionate about delivering high-quality support and contributing to business growth, I thrive in fast-paced environments where attention to detail and proactive thinking are key.

Top Skills

Experience: Less than 6 months

Experienced in using Xero for billing, invoicing, and financial reconciliation.

Proficient in Shopify for store management, product listings, order fulfilment, and integrations.

Experience: Less than 6 months

Dedicated to delivering a premium, solutions-focused customer experience across channels.

Other Skills

Experience: 1 - 2 years

Knowledge in GoHighLevel (GHL) and Klaviyo for email marketing and service calendar.

Experience: Less than 6 months

Experienced in Canva for branded visual content, social media assets, and digital marketing creatives.

Experience: Less than 6 months

Strong understanding of social content scheduling and engagement strategies

Experience: Less than 6 months

Capable of overseeing stock levels, managing warehouse processes, and coordinating supplier orders.

Basic Information

Age
38
Gender
Male
Website
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Address
Liloan, Cebu
Tests Taken
IQ
Score:  96
DISC
Dominance: 7%
Influence: 27%
Steadiness: 33%
Compliance: 33%
English
C2(Advanced/Mastery)
Government ID
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