Customer Support Specialist | Email and Chat Support | LinkedIn Lead Generation

Overview

Looking for full-time work (8 hours/day)

at $11.61/hour ($2,240.00/month)

Bachelors degree

Last Active

July 12th, 2026 (9 days ago)

Member Since

June 30th, 2017

Profile Description

Do you ever feel like answering customer messages and keeping up with daily tasks is taking time away from growing your business?

That is where I can help!

I help business owners keep their customers happy by providing fast, professional email and chat support. I also help with LinkedIn lead generation and virtual assistant tasks so you can spend more time growing your business.

Hi, I'm Carolyn.

I have been working remotely since 2017. My first online job was helping a US Amazon seller find reviewers. After that, I worked with a recruiter in Dubai, where I sourced qualified candidates and reached out to them on LinkedIn. Today, I work in customer support, qualifying leads for law firms and local businesses through live chat. Before working remotely, I spent several years in the BPO industry providing email and chat support.

If any of these sound familiar, you're not alone.

• Your inbox keeps growing every day.

• Customers are waiting too long for a reply.

• You spend more time handling admin tasks than growing your business.

• You are trying to do everything yourself.

• You worry that potential customers are slipping through the cracks because no one is following up quickly enough.

Running a business is already challenging. You should not have to do everything on your own.

Here is how I can help.

I provide friendly, professional customer support so your customers feel heard, valued, and taken care of.

I find qualified prospects on LinkedIn so you can spend less time searching and more time building relationships with potential clients.

I handle day to day administrative tasks that keep your business organized and running smoothly.

Many business owners think they can do everything themselves or wait until they have a bigger budget before hiring help.

The truth is, every hour you spend answering emails, responding to chats, or handling repetitive tasks is an hour you are not spending on growing your business. Having reliable support gives you the time to focus on the work that moves your business forward.

Imagine having an organized inbox, happy customers, qualified leads coming in consistently, and more time to focus on growing your business instead of feeling overwhelmed by daily tasks.

If you are looking for someone who is dependable, easy to work with, and committed to doing quality work, I would love to hear from you.

Send me a message and tell me about your business and the support you need. I am available for full time, part time, and project based work, and I would be happy to discuss how I can help.