I have years of experience in the field of customer service handling inbound calls from clients all over the United States.
With expertise in providing technical problem resolution to customers by performing a question diagnosis while guiding them through step-by-step solutions via phone conversation.
I have handled accounts like Dish Network a satellite cable television provider, Sirius XM a satellite radio provider and AT&T Uverse a phone, tv and internet provider where I was a Technical Support Representative.
I am good at multi- tasking, time management, data entry, and typing.
I know MS Word, MS Excel and MS Powerpoint well.
I am a fast learner, self-motivated, responsible and hard working person.
I am able to work well under pressure and adhere to strict deadlines.
I am well organized and always plan ahead to make sure I manage my time well.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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