Leads Generation & Outreach Specialist

I have strong experience setting qualified appointments for real estate professionals, mortgage brokers, and property consultants. My process begins with prospect research and targeted outreach via cold calling, email, and LinkedIn. I use structured scripts to engage prospects, highlight value, and handle objections effectively. Once interest is established, I schedule appointments, confirm details, and log all interactions in CRM systems such as HubSpot, Zoho, and Salesforce to ensure smooth follow‑ups. This approach has consistently helped real estate teams maintain a steady pipeline of qualified leads, reduce no‑shows, and strengthen client relationships through organized scheduling and professional communication.

I have extensive experience conducting outbound cold calls to real estate prospects, including homeowners, buyers, and mortgage clients. My approach begins with thorough prospect research and tailored scripts that highlight client pain points and position services as solutions. On calls, I focus on building rapport quickly, listening actively, and handling objections with confidence. Every interaction is tracked in CRM tools such as HubSpot, Zoho, and Salesforce to ensure timely follow‑ups and consistent pipeline management. This combination of structured communication, persistence, and CRM tracking has allowed me to consistently set qualified appointments and convert prospects into long‑term clients in the real estate industry.

At Telus International, I worked in credit analysis where I reviewed financial and credit information to assess customer eligibility and potential risk. My role involved analyzing account details, verifying documentation, and ensuring compliance with company policies before making credit-related decisions. This experience strengthened my analytical skills, attention to detail, and ability to make accurate decisions in a fast-paced environment.

At Ista Personnel Solutions, I worked as a Medical Biller supporting healthcare providers with billing and insurance processes. My responsibilities included verifying patient insurance, reviewing medical claims for accuracy, submitting claims to insurance companies, and following up on denied or unpaid claims. I developed strong attention to detail, knowledge of medical billing procedures, and the ability to work efficiently while managing multiple accounts and ensuring timely reimbursements

During my time at Amazon, I gained valuable experience in customer service and order support. I handled customer inquiries through phone, email, and chat, assisting with order tracking, returns, refunds, and account concerns. I developed strong problem-solving and communication skills while managing multiple customer interactions in a fast-paced environment. I also focused on accuracy and attention to detail to ensure customer issues were resolved efficiently and with a high level of satisfaction.

I have over a year of experience as a Lead Generation Specialist, helping clients in real estate, mortgage, e‑commerce, and renewable energy grow their pipelines. I’m skilled in prospect research, cold calling, appointment setting, and CRM management using tools like HubSpot, Zoho, and Salesforce. My strengths include building rapport quickly, handling objections, and delivering qualified leads through structured outreach campaigns across phone, email, and LinkedIn.