Immanuel

Customer Service Representative /Sales Representative

90 ID PROOF
Verified
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

May 24th, 2024 (31 days ago)

Member Since

June 27th, 2017

Profile Description

I've been working in the Business Process Outsourcing for almost 5 years, and those years I've encountered different types of customer that are frustrated about the product or a service that they have.
There are a lot of ways to let them feel that they're important.
These skill that I've learn over the years over dealing with them.
1. Let them vent out their frustrations and problem about the service.
2. Always know that you understand how they are feeling and make sure to resolve the issue of the customer.
3.
Verify to the customer that they understand the resolution that you have .
4. Once everything is resolved always check if they have further inquiry and if their services are working properly especially if they are satisfied about the resolution provided.
these simple steps helped me a lot to make sure that I have the right to check their services and to check that they are still on the right plan to offer them something more beneficial yet will make them realize that they need it.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Advertising » Youtube Ads

Other Skills

Marketing » Copywriting

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Advertising » Facebook Ads

E-Commerce » Inventory Management » Quality Control

Design » Adobe » Photoshop

Video Editing

Customer Support » Sales Support

Marketing » Social Media Management » Social Media Marketing

Marketing » Mobile Marketing

Office and Administration » Travel Planning

Basic Information

Age
34
Gender
Male
Website
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Address
Novaliches, Quezon City
Tests Taken
English
C1(Advanced)
Uploaded ID
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