Registered Nurse (PHRN) and USRN (NCLEX Passer – New York Eligible) with over 10 years of combined experience in healthcare support, customer service, sales, and administrative operations. Experienced in healthcare case management, clinical documentation, sales, inbound and outbound calling, customer relationship management, and electronic medical record (EPIC EMR) documentation.
Skilled in patient and customer communication, care coordination, problem-solving, documentation, and maintaining accurate records in fast-paced environments. Adaptable, detail-oriented, and committed to delivering excellent service while maintaining professionalism, confidentiality, and compliance. Seeking remote opportunities in healthcare, medical virtual assistance, customer service, sales, or administrative support.
Experience: 2 - 5 years
Experienced in managing email inquiries, responding to customer concerns, providing timely support, and maintaining professional communication.
Experience: 1 - 2 years
Experience supporting patient care through assessment, coordination, clinical documentation, and communication to help ensure continuity of care.
Experience: 1 - 2 years
Experience reviewing, documenting, and updating patient information using Electronic Health Record (EHR) systems, including clinical documentation support and chart review.
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Gaurab - Adhikari
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