Quality Assurance Tester/ Manual QA Tester/ IT Support

May 13, 2025~Present Ascendion Senior Manual Tester • Bank Project Member of a QA Analyst/Testing Group that creates Test Scripts and perform Test Execution for One of the Largest Banks in the Philippines for their Banking Mobile application. • Performs API Testing using Postman and Proxyman and Functional Testing of Banking Web and Banking Mobile Application using Different Devices and also using Browserstack. • Used Xray to run the Test Cases. • Knowledge in Mobile Testing, Functional, Web UI (Front end testing), DB Testing, System Integration Testing API Testing using Postman and Proxyman, Regression Testing. Directly communicating with clients regarding Test Results, Call out the attention of DEVs and logging Defects using JIRA. Defect Management and Prioritization. • Knowledge using Firebase. • Knowledge in Agile Methodology. June 10, 2024~Dec 31, 2024 FLEXISOURCE IT QA Analyst/Senior Manual Tester • Australian Project Member of a QA Analyst/Testing Group that creates Test Scripts and perform Test Execution for Alcyon Control an application for the management and monitoring of Network of Camera Systems for Australia and New Zealand Clients. • Performs API Testing using Postman and Functional Testing of Camera Setup, Camera Alarms, Errors, Enforcement. • Used Zephyr to run the Test Cases. • Knowledge in Functional, Web UI (Front end testing), DB Testing, System Integration Testing API Testing using Postman, Regression Testing. Directly communicating with clients regarding Test Results, Call out the attention of DEVs and logging Defects using JIRA. Defect Management and Prioritization. • Knowledge in Agile Methodology. May 20, 2013~March 2024 RCG QA Analyst/Test Specialist-C3 • American Bank Project Member of a QA Analyst/Testing Group that creates Test Scripts to be executed. • Knowledge in Agile Methodology • Performs Test Execution of the scripts in the following applications Interchange Qualification and MPS Application (Merchant Processing System) for North America Functional Testing. Used TestRail to run the Test Cases. using Mainframe Rocket Passport, DB2. Knowledge in Functional, Web UI (Front end testing), DB Testing, System Integration Testing UAT, SIT. Directly communicating with clients regarding Test Results, Call out the attention of devs and logging Defects using JIRA, Defect Management and other issues regarding the application. • American not-for-profit performance-rights organization (PRO) Project. Member of a QA Analyst/Testing Group that creates Test Scripts to be executed. • Performs Test Execution of the scripts in the following application Salesforce NLS Application for Licensing, customer application front end UI Testing,Mobile Testing, System Integration Testing and API Testing using Postman. Used JIRA Software to review user stories and to help us create the test cases and Log defects. We used Google applications like google sheets to create our test cases and log test results. I was sent by our Company to our Client site in New York City to train in Salesforce NLS Application from Aug 2015 to Nov 2015. Directly communicating with clients regarding Test Results, Call out the attention of devs and logging Defects using JIRA, Defect Management and other issues regarding the application. • American Video Game and Consumer Electronics and Services Retail E-Commerce Project. Member of a QA Analyst/Testing Group that creates Test Scripts to be executed, Perform Test Execution of the scripts in the following applications E-commerce Website, Mobile application for our client(Based on Java). We use Rally and MTM Testing Tools in Creating test scripts, execution and Defect management. • Performs Functional Testing, UI Web Testing, Compatibility Testing, Mobile Web/App Testing Actual Device and Browserstack, Regression Testing, UAT, SIT and System Integration Testing. • Knowledge using Firebase. • American Insurance Project Member of a QA Analyst/Testing Group that Creates Test Scripts to be executed, Perform Test Execution of the scripts in the following applications Registration, Claim and Leave Insight and Reports for our client an. We use HPQC in Creating test scripts, execution and Defect management. • Performs Functional, UI Web, DB Testing, and System Integration Testing in an Insurance Project. • Directly communicating with our clients regarding Test Results, Defects and other issues. • Performs Defect management. I worked on different projects before like Australian and New zealand Network of Camera Systems Alcyon Control. US Bank (MPS Applicatio), An American not-for-profit performance-rights organization (PRO) Project ( Licensing Application Salesforce), Ecommerce Application, Insurance Project Application. March 19, 2012~May 14, 2013 IBM Test Specialist • American Insurance Company Member of a QA Analyst/Testing Group that Creates Test Scripts to be executed, Perform Test Execution of the scripts in the following applications PC2 Reporting Application and HIPPENDS 2. We use IBM Rational tools in Creating test scripts(RQM), execution and Defect management(RCQ). • Experience in execution and Defect Management. • Performs Functional, System Integration Testing in a Health Care Industry Project. • Webmethods dev for 5 months in Energy Sector Proj.

January 22, 2007~March 16 2012 IT Help desk/ Senior Software Engineer Technical Support Group/ Prod Support/Manual QA Tester • American multinational consumer electronics Retail and E-commerce Project Member of a Technical Support Group (24/7 support) in ECB Front End and Webmethods Applications (Trading Networks and Developer) used in Electronic Data Interchange (EDI- 997, 850, 856, 852,753 etc.) for sending/receiving business documents from different vendors/suppliers to our clients. • Takes care on production Tickets (Service Now) Sev for EDI, SCEM and TMS and also escalates them to different involve teams. • Direct Communication with our clients during support hours both on Voice, Email and Chat using Skype. • Knowledge in Value added Network (VAN) • Experience in QA Testing(Assembly, Product, Performance, UAT and ORT Testing) • Knowledge in EDI documents and process flow. • Encrypting the mapping of EDI Documents version 4030 ANSI X12 format • Query Database to check failed documents using Microsoft SQL/Oracle Developer Application. • American Oil industry Project Member of a QA Analyst/Testing Group that Creates Test Scripts to be executed, Perform Test Execution of the scripts for a Project Management application. • Experience in Defect Management. • Experience in Handling our team members in execution and Defect Management. • Performs Functional, Product, Integration, Regression Testing in Oil industry Project. • Experience in QA Testing(Assembly, Product, Performance, UAT and ORT Testing) • Knowledge in SDLC.