Experienced Customer Service in Health and Beauty with Digital and Virtual Suppo

Proficient in using CRM platforms for data entry, patient records, order processing, and transaction management. Ensures accuracy, confidentiality, and efficient handling of digital information.

Skilled in handling high-volume customer inquiries with clarity, empathy, and professionalism. Able to resolve concerns efficiently while maintaining brand tone and ensuring customer satisfaction. Experienced in crafting well-structured, accurate, and timely responses.

Over 10 years of experience delivering exceptional service in healthcare and retail environments. Skilled in building rapport, understanding customer needs, and providing tailored solutions with patience and professionalism.

Capable of managing social media pages, responding to inquiries, creating engagement, and supporting brand visibility. Familiar with basic analytics and content scheduling.

Over a decade of experience providing personalised skincare advice, product recommendations, and wellness guidance. Skilled in understanding client needs and offering tailored solutions.

Proficient in designing marketing materials, social media posts, and promotional content using Canva. Able to create clean, visually appealing layouts aligned with brand identity.

Skilled in simple video editing tasks such as trimming, transitions, text overlays, and basic promotional content creation for social media.