Hello, my name is Mohamad Pendatun, and I am a highly experienced Operations and Team Management professional with more than 9 years of leadership experience in retail and customer service operations.
I previously worked as a Store Manager for ACE Hardware Philippines, where I managed daily operations, supervised staff, handled customer service concerns, and ensured the store consistently met sales and operational targets.
Through my experience, I developed strong skills in:
• Team leadership and coordination
• Customer support and problem resolution
• Administrative and operational management
• Sales monitoring and reporting
• Vendor coordination and inventory management
I am highly organized, dependable, and able to work independently in a remote environment. I am comfortable using computer systems, Microsoft Office tools, and communication platforms to support business operations.
I am currently looking for a long-term remote position where I can contribute my management experience, organizational skills, and dedication to helping businesses run smoothly and efficiently.
I am eager to learn new tools and continuously improve my skills to deliver the best results for my employer.
Experience: 10+ years
Accurate in recording, organizing, and analyzing operational and sales data to generate reports that support management decisions.
Experience: 5 - 10 years
Skilled in organizing and responding to emails, scheduling meetings, and managing calendars to ensure smooth communication and efficient task coordination.
Experience: 10+ years
Experienced in overseeing daily business operations, ensuring efficiency, meeting sales targets, and maintaining high operational standards while coordinating teams and resources.
Experience: 5 - 10 years
Proven ability to supervise and motivate teams, assign tasks, monitor performance, and maintain productivity in fast-paced work environments
Experience: 5 - 10 years
Strong background in handling customer inquiries, resolving complaints, and ensuring customer satisfaction through professional and timely service.
Experience: 5 - 10 years
Experienced in monitoring stock levels, coordinating with suppliers, and ensuring proper inventory management to maintain product availability
Experience: 1 - 2 years
Experienced in creating graphic layouts and designs using tools such as Adobe Photoshop and CorelDraw for marketing materials, signage, and visual content.
Experience: 5 - 10 years
Skilled in providing administrative support including documentation, coordination, scheduling, and general office management tasks.
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